|eCRM (Customer Relationship Management) system
eCRM is a user-friendly web-based system to run business contacts, manage sales, projects and tasks. The system offers all of the key components of business management and includes the next features:
Contact Manager - Manage your contacts effectively with the history of all negotiations, phone calls, meetings, mails and documents.
Account Manager - Accumulate all your accounts and opportunities in a single database and maximize team selling effectiveness by combining all account data in one place. This includes orders, contacts, tasks, mails, files, and comments.
Sales Manager - Capture and reference key information relating to sales opportunities. Forecast revenue potential and measure sales process effectiveness. Analyze sales by manager, product, customer segment.
Task Manager - Manage schedules and keep track of activities and events for multiple users. Monitor the work schedule of your employees.
Sales-Process Manager - Automate scheduling of follow-up activities such as mailings and phone calls.
Report Builder - Build any report needed with report builder. Export data from any grid to MS Excel.